FAQ
Frequently asked questions
How long does shipping take?
Our pieces ship directly from our trusted makers. Most orders arrive within [X–X business days] — you’ll get tracking as soon as your order ships. (Update this timeframe once your suppliers are confirmed.)
Where do you ship?
We currently ship within the [United States]. Reach out if you’re unsure whether we cover your area.
What’s your return policy?
If something isn’t right, contact us within [30 days] of delivery and we’ll make it right. Items should be unused and in original packaging. (Adjust to your policy.)
Are your products weather-resistant?
Yes. Our outdoor furniture is built with weather-resistant materials designed to handle sun, rain, and everyday use. For longest life, we recommend covering or storing pieces during harsh weather.
How do I care for my furniture?
Most pieces wipe clean with mild soap and water. Avoid abrasive cleaners. Let everything dry fully before covering.
What payment methods do you accept?
All major credit cards and Shop Pay, through Shopify’s secure, encrypted checkout.
How do I track my order?
You’ll receive a tracking link by email when your order ships. Questions? Email info@breezybackyardco.com with your order number.
Can I change or cancel my order?
Contact us as soon as possible at info@breezybackyardco.com. If your order hasn’t shipped yet, we’ll do our best to update or cancel it.